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City Hall
1801 9th Avenue North
Texas City, TX 77590
(409) 643-5923

Hours: 8 a.m. to 5 p.m. Monday through Friday (excluding city holidays)

Pay bill online
Citizen Self Service
Mailing address for utility bills
P.O. Box 3837
Texas City, Texas 77592-3837
Attn: Utility Customer Service Department

Leak Adjustment Qualifications

  • Water bill depicting high usage
  • Leak Adjustment Application - click here for application
  • Receipts from either a plumber or proof of repairs such as receipts from Lowe's, Home Depot, etc.
  • Email Irene, Customer Service Supervisor ifattig@texascitytx.gov 

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