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New Accounts and Transfers
New and transfer water accounts for the City of Texas City are required to have the following:

  • Rental/Lease agreement (between lessee and lessor/owner/property management company). If one is not available, a written agreement between the legal owner and renter(s) indicating date of move in/out, location, owner's name(s), renter name(s) and telephone number of owner/landlord.
  • Closing papers: from owner of property (settlement page) or check CAD internet location for owner's verification.
  • Copy of the current driver's license. (New accounts only.)
  • Residential deposits are $150 for each open account. Please call Customer Service at (409) 643-5923 for a quote on commercial deposits. All forms of payment are accepted except for American Express.
  • Contract for Service. (New accounts only).
  • If the applicant or renters/leasors have outstanding water account balances, these amounts MUST be paid in full prior to any water service to begin or transfer to new location.
  • Transfer fee of $25 shall be paid at time of transfer.
  • If you are unable to come to the office in person, please email the required documentation to ifattig@texascitytx.gov and call customer service at 409-643-5923 to pay the deposit over the phone. There is a $5 charge to pay over the phone with a credit/debit card.

New Residential Service Contract (pdf)
New Commercial Service Contract (pdf)

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