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If payment on a water account is made with an insufficient check or bank draft, this said check/bank draft will be run through twice by the City's Clearing House prior to returning to the Finance Department for distribution to proper City department.

Upon receipt of said NSF check/bank draft for a water account, Customer Service investigates and locates appropriate water account:

  • Charge customer Returned Check/Bank Draft service charge $25 per check/bank draft.
  • If more than three NSFs occur on said water account, a /C is placed on the account to denote the city will no longer accept checks/bank drafts for this account.
  • The Customer Service Office will contact the customer by phone or a door hanger in regards to handling NSFs in our office.
  • Only cash, debit/credit card, money order or cashier's check will be accepted as payment.
  • If payment not made by the third day of notice, a disconnection service order will be issued and an additional service charge of $25 will be added for payment.

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